Delivery & Returns
Delivery
The good news is that we offer UK delivery for FREE, we just do not want to put you off buying our products and we believe just as in bricks and mortar shops, we should be the ones who absorb your delivery costs.
We're now happy to also offer Next Day or 1-2 day delivery via Royal Mail for those that want extra security and their parcel a little bit quicker. It is a premium service for £4 and means we actually visit the Post Office ourselves, which in Rural Britian is not bad thing, we love our Post Office.
Returns
You may return any unopened/unused item(s) purchased from our website for any reason within thirty (30) days of shipment. We are happy to exchange your product (of equal or lesser value), or issue you a credit or refund (excluding the shipping costs) or partial refund depending on the product exchanged.
If returned within seven (7) days, delivery costs will also be refunded. If returned between seven (7) and thirty (30) days, delivery costs will not be refunded. The returned item(s) must be sent back in its original packaging and returned in the same new condition as when sold to you. This includes all packaging, parts, accessories, and documentation. We do not charge re-stocking fees.